Got questions? We’ve got answers.
Explore our FAQ section to find quick solutions and detailed explanations about Folddy’s features, pricing, security, and more. If you still need help, our support team is just a message away.
What is Folddy?
Folddy is a cloud-based file storage and sharing platform, similar to Dropbox, designed to help you store, organize, and share your files securely and seamlessly.
Can I create multiple workspaces?
Yes, you can create multiple workspaces. Each user gets one free workspace, and additional workspaces require a subscription.
What is the relationship between workspaces and projects?
A workspace is the primary structure where your projects are housed. You can have multiple projects within a workspace, depending on your subscription plan.
What happens if my workspace storage is full?
If your workspace reaches its storage limit, you won’t be able to upload new files until you either free up space or upgrade to a higher subscription plan with more storage.
Can I share a project with someone outside my team?
Yes, you can invite clients or participants to specific projects, provided it aligns with the participant limits of your subscription plan.
What roles are available in a workspace?
Workspaces support roles like Owner, Admin, Manager, User and Read Only, each with different permissions.
How do roles differ between workspaces and projects?
Workspace roles manage overall settings and access for the workspace, while project roles define responsibilities and access specific to a project.
What are the participant limits for each subscription plan?
Each subscription plan specifies the maximum number of participants allowed per project. Refer to the pricing page for detailed participant limits.
Can I upgrade or downgrade my subscription at any time?
Yes, you can change your subscription plan at any time. Upgrading grants immediate access to enhanced features, while downgrading applies at the end of the current billing cycle.
Can I monitor storage usage in my workspace?
Yes, you can view detailed reports of storage usage, including the breakdown by a project and file types.