Privacy Policy

1. Who We Are

This Privacy Policy applies to folddy.com (hereinafter referred to as "we," "us," or "our").

2. What Information We Collect

We may collect various types of information about you, including:

Personal Information:

Identity Data: Such as your full name, username, email address, and phone number.
Contact Data: Your billing and shipping addresses.
Financial Data: Credit card information, bank details, and other payment information.
Transaction Data: Details of your purchases, orders, and returns.
Technical Data: Information about your device, such as your IP address, liowser type, operating system, and device identifiers.
Usage Data: Information about how you use our website, such as the pages you visit, the features you use, and the time and duration of your visits.
Profile Data: Your preferences, interests, and feedback.
Marketing and Communications Data: Your preferences for receiving marketing communications from us.

Non-Personal Information:

We may also collect non-personal information, such as aggregated data, which cannot be used to identify you individually.

3. How We Collect Your Information

We collect information about you through various means, including:

Directly from You: When you provide information to us directly, such as when you create an account, make a purchase, contact customer support, or participate in surveys or contests.
Automatically: When you interact with our website, we may automatically collect certain information using technologies such as cookies, web beacons, and pixel tags. These technologies track your browsing activity and collect information about your device and online behavior.
From Third Parties: We may receive information about you from third-party sources, such as social media platforms, advertising networks, and data analytics providers.

4. How We Use Your Information

We use your information for various purposes, including:

To process and fulfill your orders: This includes processing payments, shipping orders, and managing returns.
To provide customer support: To respond to your inquiries, resolve issues, and provide assistance.
To improve our website and services: To analyze website traffic, identify user preferences, and enhance the overall user experience.
To personalize your experience: To tailor content and offers to your interests and preferences.
To send you marketing communications: To inform you about new products, promotions, and special offers. You can opt-out of receiving marketing communications at any time.
To comply with legal and regulatory obligations: To comply with applicable laws and regulations, such as tax laws and anti-money laundering regulations.
To protect our rights and interests: To prevent fraud, investigate suspicious activity, and enforce our terms and conditions.

5. Sharing Your Information

We may share your information with:

Service Providers: We may share your information with third-party service providers who assist us in operating our website and business, such as payment processors, shipping carriers, and marketing platforms.
Business Partners: We may share your information with our business partners for marketing and promotional purposes, with your consent.
Legal and Regulatory Authorities: We may disclose your information to law enforcement agencies, regulatory bodies, and other authorities as required by law or to comply with legal processes.
Other Parties: We may disclose your information in connection with a merger, acquisition, or sale of all or a portion of our assets.

6. Data Security

We take reasonable measures to protect the security of your information, including:

Using encryption technologies to protect sensitive data. * Implementing access controls to limit access to your information.
Regularly monitoring our systems for security vulnerabilities.
Training our employees on data security best practices.

7. Data Retention

We will retain your information for as long as necessary to fulfill the purposes for which it was collected, or as required by law.

8. Your Rights

You have certain rights regarding your personal information, including:

Right to Access: You have the right to request access to the personal information we hold about you.
Right to Correction: You have the right to request that we correct any inaccurate or incomplete information we hold about you.
Right to Erasure: You have the right to request that we delete your personal information under certain circumstances.

To exercise these rights, please contact us using the information provided below.

9. International Transfers

We may transfer your personal information to countries outside of your jurisdiction. We will take appropriate steps to ensure that your information is protected in accordance with applicable data protection laws.

10. Children's Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us at [email protected].

12. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated policy on our website.

This Privacy Policy was last updated on 22.01.2025.